DELIVERY POLICY

At MeMeMe, we like to be transparent and honest about our delivery costs, rather than hiding them in the price of our products.

 

How much will my delivery cost?

Standard Delivery - £4.95

Express Delivery - £8.95

 

Where do you deliver to?

MeMeMe deliver within Mainland UK, Highlands & Islands of Scotland, Isle of Man, Isle of Scilly, and Northern Ireland.

 

When will my order be delivered?

If everything you have ordered is in stock and ready to go, MeMeMe aim to dispatch your order by 11.30am the same working day.  Orders placed after this will be dispatched the next working day.  For Express Delivery, we must receive your order by 10.00am.

Standard Delivery Delivered within 2-4 working days 

Express Delivery Delivered the next working day (Monday to Friday) within the UK Mainland.  This service is not available outside the UK Mainland 

To reduce emissions and help protect our planet, all the items on your order will be delivered together. 

 

How will my order by delivered?

From our standard delivery to our express service, at MeMeMe we work hard to find the best delivery option based on the weight, size and fragility of each product.

  • Small and medium items are delivered via Hermes.  You will receive a confirmation e-mail once your order has been dispatched with a 16-digit tracking number so that you can track your parcel.  If your courier has already attempted to deliver your parcel, you should receive a calling card with an 8-digit number printed on it; just use this to track your parcel.  Please allow 2-4 working days.  

  • Heavier medium items are delivered via DPD.  You will receive a confirmation e-mail once your order has been dispatched and you will receive a message from DPD on the day of delivery.  This message specifies a one-hour period within which your parcel will be delivered.  Please allow 2-4 working days. 

  • Larger items and paints are delivered via Parcelforce Worldwide.  You will receive a confirmation e-mail once your order has been dispatched, with a tracking number, so that you can check the progress of your items through to delivery.  All Parcelforce Worldwide shipments will require a signature upon delivery.  Please allow 2-4 working days. 

  • Express delivery items are delivered via DPD Next Day between 8.00am and 9.00pm.  You will receive a confirmation e-mail once your order has been dispatched, and you will receive a message from DPD on the day of delivery.  This message specifies a one-hour period within which your parcel will be delivered.  Whilst every effort is made to deliver this the next working day, this is not guaranteed.  This service is not available outside the UK Mainland.